Inaugural online book | Application Concepting Series No. 1



100 Ideas for Envisioning Powerful, Engaging, and Productive User Experiences in Knowledge Work

Download E-Book or Order Softcover Book



In addition to this website, Working through Screens
is available in several other formats:

    - Softcover print on demand books (NEW)

    - Free letter size .pdf (NEW)

    - Free large format .pdf

    - Free "Idea Cards" .pdf


View all Working through Screens Formats

Email List

Join our email list to receive updates about our publications:


Contact Our Consulting Studio

Contact Flashbulb Interaction to find out how we can help your team to better conceptualize and deliver your next application design.

E: info@FlashbulbInteraction.com
P: 206.280.3135

View Jacob Burghardt's profile on LinkedIn

Latest Studio Updates

From our FlashbulbUX Twitter feed:
  •  
Follow Flashbulb Interaction Studio Updates on Twitter



Feedback on Working through Screens?

Email us your thoughts or Twitter @FlashbulbUX

Application Envisioning idea
L5.
Iconoclastic Product Design



Many knowledge work applications do not stray very far from the aesthetic mold of “standard” user interface design. Products teams can envision how their application concepts could fully preserve their proposed utility while at the same time gaining uniquely stimulating and emotionally compelling differentiation through novel interaction and visual design approaches.






Examples from three knowledge work domains:
(Illustrated above) A financial trader is genuinely surprised by the experience of using his new trading application. He thinks that it is something disruptively different. Its informative, animated transitions and sleek, streamlined, almost “hi fi” appearance makes the trading tool feel something like an advanced, luxurious electronic product — a device that he identifies with and actually wants to use, not just because he “has to”.

An architect finds that her new building modeling application looks more like a well designed, humanized medical product than a typical architectural product. While she considers the functional aspects of the computing tool to be more important than its aesthetics, she is surprised by how much she appreciates its refined design qualities day after day.

A scientist finds that her new analysis application transitions through and displays data views in a revolutionary, highly spatial way. She is now less likely to get “lost” while navigating her lab’s large clinical data sets.
While the value of iconoclastic product design has been recognized in a range of business sectors, many firms creating computing tools for knowledge work have — at the time of writing — not put a priority on this type of innovation. Some product teams may implicitly believe that disruptively novel design is somehow counter to the goal of creating functional tools for skilled professionals. It is not.

Product teams can sketch and evaluate divergent, iconoclastic approaches for their application concepts. It is important to note, however, that not all aspects of user interface design are ripe for highly novel concepting. Changing some fundamental user experience conventions in the name of revolutionary design can lead to unnecessary confusion and frustration (G1, K5). These fundamentals, which computer users have learned through years of experience, are often rooted in the pioneering design patterns of interactive computing (C3, C9, G2, G3). Outside of these fundamentals, however, product teams can uncover large territories of interactive and visual design convention that are more open to exploration and breakthrough design concepting (C1, C2, F3).

When product teams do not actively consider whether their application concepts could benefit from iconoclastic approaches, opportunities for compelling brand differentiation (L4), beneficial halo effects, and stimulating user experiences can be lost.

Conversely, not all knowledge workers may want to use applications with substantially different design emphases, especially if they perceive novel approaches as potential obstructions to their work outcomes (K2, K3, K6).

See also: A, C, L, F, K1, M




Application Envisioning questions:

How might your team use your insights into targeted knowledge work practices to sketch truly different, surprisingly engaging, and highly relevant user interface design breakthroughs? What impact could these ideas have on the larger design strategies of your application concepts?

More specific questions for product teams to consider:
What larger design and technology trends could influence your team’s ideation around iconoclastic application proposals?

What types of emotional connections between user and brand are central to your emerging ideas about design strategy?

What might truly iconic differentiation mean for your product? Could it be worth the design investment given your targeted market context?

How might your team usefully focus your desire to do something different, moving beyond simply contradicting the conventional to instead ideate around potentially important opportunities for mediating knowledge work?

How might you use relevant big picture metaphors to think through drastically different design directions?

How might you greatly expand upon small iconic references to artifacts that have cultural significance to your targeted audience? What lines of design thinking could be opened up by certain inspirational reference points?

What advanced analogies to other, potentially unrelated related domains might drive new directions in your team’s application concepts?

What novel approaches could clarify specific interactions? How might your team freely re-envision some of your functionality concepts with the goal of promoting more dynamic and engaging user experiences?

What choices about radical design departures make sense given the historical trajectory and brand of your firm, as well as the product line that you are working within?

How might targeted workers identify with certain new aesthetic directions in the context of their own working lives?

How might certain interactions with iconoclastic onscreen aesthetics promote emotional responses that are conducive to attentive, focused thinking?

What risks could be involved when breaking the mold in certain ways? Which of your iconoclastic ideas might be too inefficient or edgy, given that you are striving to create a highly functional tool for thinking work?

How might your team gain an understanding of whether targeted individuals see certain iconoclastic design concepts as being something new, appealing, and genuinely useful?

Do you have enough information to usefully answer these and other envisioning questions? What additional research, problem space models, and design concepting could valuably inform your team’s application envisioning efforts?


< PREVIOUS PAGE  |  NEXT PAGE >



Back to top  |  View Table of Contents

All original contents of Working through Screens online book are subject to
the creative commons license (Attribution-NonCommercial- ShareAlike http://creativecommons.org/licenses/by-nc-sa/3.0/) unless otherwise noted.
Please attribute the work to “Jacob Burghardt / FLASHBULB INTERACTION Consultancy.”