100 Ideas for Envisioning Powerful, Engaging, and Productive User Experiences in Knowledge Work
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Idea Category I. Working with Volumes of Information  The inputs and outputs of knowledge work often amass over time within organizations. In a growing number of workplaces, networked databases and file servers now complement or have largely replaced file cabinets and physical archives as central repositories of information. Incorporating computers into work activities can increase the amount of content generated and stored during everyday work practice, since applications may track more information, at greater detail, than was previously customary. In many knowledge work domains, how workers organize and make use of relevant volumes of stored information can have a large influence over the character and quality of their work outcomes. People often become highly skilled at cooperatively defining and using content organization schemes that are based on the tools available to them and the domain specific character of their information assets. Interactive applications can provide clear approaches that allow workers to develop and maintain highly accessible information repositories during the normal course of their practices. Useful features and structures can allow individuals to opportunistically minimize the effort that they spend organizing their own outputs and discoveries, while at the same time making it easier to locate and make use of pertinent information. This category contains 7 of the 100 application envisioning ideas in this book: I1. Flexible information organization I2. Comprehensive and relevant search I3. Powerful filtering and sorting I4. Uncertain or missing content I5. Integration of information sources I6. Explicit messaging for information updates I7. Archived information Product teams can use these ideas to explore concepts for supporting work that generates or touches large aggregations of information, whether those aggregations would be stored within or outside of their computing tools. By thinking about the expansion of information around an application over time, teams can uncover opportunities for valuable features while at the same time promoting consistent approaches across the total scope of their products. The central notion of this category is most closely related to the “Defining interaction objects” (B), “Providing opportunities to offload effort” (E), “Enhancing information representation” (F), and “Supporting outcome exploration and cognitive tracing” (H) categories. < PREVIOUS PAGE | NEXT PAGE > Back to top | View Table of Contents |
All original contents of Working through Screens online book are subject to the creative commons license (Attribution-NonCommercial- ShareAlike http://creativecommons.org/licenses/by-nc-sa/3.0/) unless otherwise noted. Please attribute the work to “Jacob Burghardt / FLASHBULB INTERACTION Consultancy.” |