Inaugural online book | Application Concepting Series No. 1



100 Ideas for Envisioning Powerful, Engaging, and Productive User Experiences in Knowledge Work

Download E-Book or Order Softcover Book



In addition to this website, Working through Screens
is available in several other formats:

    - Softcover print on demand books

    - Free letter size .pdf

    - Free large format .pdf

    - Free "Idea Cards" .pdf


View all Working through Screens Formats

Email List

Join our email list to receive updates about our publications:


Contact Our Consulting Studio

Contact Flashbulb Interaction to find out how we can help your team to better conceptualize and deliver your next application design.

E: info@FlashbulbInteraction.com
P: 206.280.3135

View Jacob Burghardt's profile on LinkedIn

Latest Studio Updates

From our FlashbulbUX Twitter feed:
  •  
Follow Flashbulb Interaction Studio Updates on Twitter



Feedback on Working through Screens?

Email us your thoughts or Twitter @FlashbulbUX

Application Envisioning idea
F8.
Representational Transformations



Knowledge workers may use a single information representation as part of accomplishing very different work practices. To support differing needs from a single information display, product teams can envision functionality concepts that could allow workers to meaningfully tailor how a representation classifies and presents selected content.






Examples from three knowledge work domains:
(Illustrated above) An architect likes that she can change the contents of views in her building modeling application based on what her current goals happen to be. For example, she can view the 3D model as a full color, rendered building form, or as transparent wire frame geometry. She also has options to visually highlight different features of a building’s design that have certain identities tagged to them, such as ventilation or lighting systems.

A financial trader wants to close out the day by increasing his trading volume with some of his best business relationships. He chooses options in the “incoming offers” table in his trading application that will reduce the extremely long list of potential deals to a visually categorized set of promising proposals made by his preferred firms.

A scientist is looking for outlier data in the results of a clinical study. She changes a color coding scheme in her analysis application so that only data points with very high or very low values are highlighted in a dynamic visualization.
Knowledge workers may adopt valued information representations into a variety of different practices (K), establishing or improvising (A6, G5) approaches to using a display in the context of diverse motivations and constraints. Workers may have gone so far as to develop small variants of often used representations in order to advance their applicability in particular tasks or larger activities (A5, F, D4).

Product teams can envision functionality concepts that could allow workers to visually reclassify and reformat displays of application content in order to better highlight certain features in information sets (B6, F3, J4). By taking advantage of our innate human ability to recognize visual patterns (F7), these transformations can significantly reduce the effort that workers need to expend (E3, E4) in order to accomplish specific information seeking (I2, I3) and sense making goals.

It is worth noting that supporting certain transformations of information displays does not mean removing meaningful defaults for them (C4). Teams can balance notions of representational flexibility (A9, C8, E6, M4) with requirements for initial learnability and ongoing usability (D7, K) in key scenarios.

When product teams do not actively consider how sketched representations in their application concepts could be appropriately transformed to meet workers’ varying orientations, opportunities to reduce effort (D2, D3) and promote new sources of clarity can be lost. Resulting computing tools may not sufficiently support existing local practices (A8). Perhaps most importantly, users may not uncover and incorporate valuable insights into their work outputs (L1).

See also: A, C5, F, H, I, L




Application Envisioning questions:

Which of your team’s sketched information representations could be used in multiple work practices — especially in distinct information seeking and sense making efforts? What functional options might allow targeted knowledge workers to visually transform these representations in support of certain characteristic or emergent needs?

More specific questions for product teams to consider:
In which separate tasks or larger activities do targeted individuals use the same information representations? How do these usages vary?

How might differing uses of a single representation suggest opportunities for valuably transforming it to meet important scenarios in targeted work?

What larger design and technology trends could influence your team’s ideas about how information displays in your application concepts could be manipulated around diverse goals and constraints?

What visual changes might your team envision to usefully highlight various types of meaningful differences within a single display?

How might interactive transitions between your sketched view transformations promote certain types of clarity and meaning? How could these navigation actions draw perceptual linkages that may enhance coordinations in users’ efforts?

At what point might a transformed information representation become an entirely different view of application content, rather than a different take on the same type of display?

What demographic and localization requirements might your team consider while envisioning representational transformations?

How might certain goal driven, interactive display changes promote emotional responses that are conducive to attentive, focused thinking?

When could transformed views become individuals’ preferred perspectives on application content? What options could usefully facilitate customizable defaults?

How might transformation of shared representations lead to breakdowns in common ground for communication and collaboration?

How could your computing tool introduce and frame the value of certain view transformations? What instruction and initial scaffolding might be useful while individuals are learning to use these new display methods?

How might your team’s ideas about representational transformations relate to your other design responses for supporting work in the context of volumes of information?

Do you have enough information to usefully answer these and other envisioning questions? What additional research, problem space models, and design concepting could valuably inform your team’s application envisioning efforts?


< PREVIOUS PAGE  |  NEXT PAGE >



Back to top  |  View Table of Contents

All original contents of Working through Screens online book are subject to
the creative commons license (Attribution-NonCommercial- ShareAlike http://creativecommons.org/licenses/by-nc-sa/3.0/) unless otherwise noted.
Please attribute the work to “Jacob Burghardt / FLASHBULB INTERACTION Consultancy.”