Inaugural online book | Application Concepting Series No. 1



100 Ideas for Envisioning Powerful, Engaging, and Productive User Experiences in Knowledge Work

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Application Envisioning idea
B4.
Object Associations and User Defined Objects



Interaction objects can carry default and worker defined linkages to other objects within a computing application. Product teams can envision how clear and actionable presentations of these object associations could allow workers to offload effort while acting in informed and confident ways.






Examples from three knowledge work domains:
(Illustrated above) An architect groups together a series of elements in her building modeling application and identifies it as a new type of window assembly. The newly grouped object maintains easily recognizable linkages to several important functional properties as well as her early notes on its proposed construction.

A scientist deletes a set of clinical samples from the scope of a specific report in her analysis application. The report dynamically updates with a notation that certain data has been removed from its contents and that the excluded data is still persistently available in the database.

A financial trader uses his trading application to group together differing quantities of several different securities into a large deal proposal. He then divides the contents of the proposal into three different categories based on the estimated values of each line item.
Knowledge workers create, manage, and make use of relationships in information. Computing applications can excel at storing, presenting, and acting through complex associations that their users would otherwise find difficult or nearly impossible to manage (E).

As part of envisioning interaction objects (B1) and their potential roles in work practices (A, B8, B9), product teams can map out inherent hierarchies and linkages that need to be made clear to users of their computing tools. Teams can also envision circumstances where it could be valuable to allow workers to define their own associations, either implicitly, through the attribution of similar traits across multiple objects, or explicitly, by associating selected elements to form larger structures.

Associations between objects can allow workers to usefully propagate a single interaction across a number of related elements. Clearly communicated conceptual models (C1) and visual representations for levels of selection (F, G2) can be essential for supporting different scopes of action. These factors can also be crucial in the context of collaborative, shared data environments (C7, G4).

When product teams do not actively consider the potential role of object associations within their application concepts, resulting products can contain serious flaws. Workers may commit critical errors when actions cascade unexpectedly through linkages that are difficult to trace and predict (C9, G3). When expected linkages are not present and cannot be created (G5, M4), workers may have to effortfully make individual modifications to objects in series, rather than acting on larger groupings (D2, D3). Absent cues about relationships between objects may also necessitate time consuming, trial and error exploration.

See also: B, C5, C8, F, G6, I, K3, K11




Application Envisioning questions:

What connections and interrelations could be present in the inventories of interaction objects that your team has identified? How might your sketched functionality concepts allow targeted knowledge workers to define, recognize, make senses of, navigate, use, or even defend against these associations?

More specific questions for product teams to consider:
What linkages between artifacts do targeted individuals currently manage in the tasks and larger activities that your team is striving to mediate?

How do people think about these relationships? What nomenclature do they currently use to describe different associations and connections between artifacts?

What default linkages and hierarchies of interaction objects are implied within your team’s application concepts?

What implicit associations between objects might be created through the attribution of similar traits across multiple object instances?

In what scenario contexts might it be valuable to allow workers to group selected interaction objects together into larger structures?

What goal directed pathways of action could be made available based on the presence or absence of certain object associations?

How might certain user selections and actions trace through the linkages that your team has envisioned?

What conventions might you apply throughout your product to promote consistent and understandable behaviors in object relationships?

How might clear conceptual models for different types of object linkages be communicated within your functionality concepts?

How could legible design communication prevent unexpected effects via unseen connections?

How might your team’s ideas about object associations inspire you to ideate valuable new interactions and representational forms?

Do you have enough information to usefully answer these and other envisioning questions? What additional research, problem space models, and design concepting could valuably inform your team’s application envisioning efforts?


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All original contents of Working through Screens online book are subject to
the creative commons license (Attribution-NonCommercial- ShareAlike http://creativecommons.org/licenses/by-nc-sa/3.0/) unless otherwise noted.
Please attribute the work to “Jacob Burghardt / FLASHBULB INTERACTION Consultancy.”